Which air conditioner brands are the most reliable?

Really big saving over older central air conditioning systems is one more reason to install a new one or replace an old one that broke. As we have discussed most brands are built well and the most important element is the how it is installed. But you may want to give York, Goodman, and Amana central air systems a pass. These brands did worse on a consumer report than the top three brands American Standard, Bryant, and Trane. Remember American standard and Trane are actually the same manufacturer (Boer Brothers mostly installs Trane but can install other brands if the customer feels strongly).  See the chart below for details.

Their findings fit with our local experience that when the more-repair brands of central air systems do break, they are more likely than most other brands to leave the home without cooling for at least a day, as reported by about one in 10 people who owned these brands.

With central heat pumps, not only is Goodman among the more repair-prone brands, it is also more likely than most other brands to leave a home without cooling for a day or cost more than $150 to repair (this happened to 12 percent and 11 percent of Goodman owners respectively). Heat pump systems exchange hot air for cool air in summer and do the opposite in winter. The added complexity of these systems and the fact that they’re used for more of the year may help explain why 21 percent of them needed repair compared with just 13 percent of central air conditioners. American Standard, Trane, and Carrier are some of the better choices.

The good news: Choosing one of the more reliable brands in our survey can boost the odds that you will be comfortable. Here are some other steps that will help you minimize repairs and trim your cooling bill.

Hire your own installer. Our research showed a strong correlation between repairs and installation. For central air conditioning, 19 percent of systems installed by new-home builders failed compared with 12 percent installed by homeowners who hired their own contractor. The gap was even wider for heat-pump units, where 28 percent of the builder-installed units failed compared with 18 percent for owner-installed systems.

Keep it clean. Be sure hedges and plants are at least 2 feet away from the outside unit. Clean grills and filters monthly. Clear debris and dirt from condenser coils and check for blockages in the drain pipe.

Seal and insulate ducts. Up to 30 to 40 percent of energy can escape through leaks or when ducts aren’t insulated. Sealing them will keep you cooler in the summer and warmer in the winter.